MedPalSupport
Questions about your account, or something not working in the app? We're happy to help.
Contact us
Email us and we'll get back to you as soon as we can, usually within 1–2 days.
Medpalapp13@gmail.comWhat to include
- The email address your MedPal account is registered with.
- Your device (for example, iPhone 15) and which module or lecture you're asking about.
- A short description of the issue, and a screenshot if it helps.
Common topics
- Account access: trouble signing in, verifying your email, resetting your password, or your account being linked to another device.
- App issues: video playback, PDFs, quizzes, or anything that isn't working as expected.
- Content questions: missing lectures, errors in materials or questions.
- Deleting your account: open Profile → Delete My Account in the app, or email us if you can't sign in.
- Privacy and data: see our Privacy Policy.